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Privacy Policy

Last updated: August 20, 2026

This Privacy Policy describes how Arraigo Digital ("we," "us," or "our") collects, uses, and protects information when you use our hosted business software (the "Service"). The Service is designed for authorized business users and their organizations.

Information We Collect

The Service may collect information associated with authorized business users, such as:

  • Name and business email address
  • User account identifiers and login or security information
  • Company or team information
  • Seller identifiers and seller-related performance information
  • Business reports uploaded for analytics and commission or payout calculations
  • Technical information needed to operate and secure the Service (for example, device or browser data and usage logs)

Customer Personal Information Minimization

Uploaded business reports may contain columns that are not required for the Service to operate. The Service is designed to exclude unnecessary end-customer personal information from imported reports before that information is transmitted for server-side processing. End-customer fields such as customer names, phone numbers, postal codes, telephone numbers, billing account numbers, and credit score categories are removed in the browser prior to upload.

This does not mean that no personal information is processed. Information relating to authorized users, sellers, and business contacts remains personal information and is handled as described in this policy.

How We Use Information

We use information for purposes such as:

  • Authentication and account management
  • Team and user administration
  • Processing uploaded business reports
  • Analytics, metrics, and estimated seller payout calculations
  • Operating, maintaining, and improving the Service
  • Security monitoring and fraud prevention
  • Customer support and service communications

Service Providers

We may use third-party providers to help operate the Service, such as providers for cloud hosting, database hosting, transactional email, and monitoring or logging. These providers process information on our behalf only as needed to provide their services to us and are expected to protect that information appropriately.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention

We retain information for as long as reasonably necessary to provide the Service, meet our business needs, comply with legal obligations, resolve disputes, and enforce agreements. Information may be deleted when it is no longer required for those purposes.

Cross-Border Processing

Information may be processed, stored, or accessed in Canada, the United States, or other jurisdictions where we or our service providers operate. By using the Service, you acknowledge that information may be transferred to and processed in jurisdictions that may have different data protection laws than your own.

Business Customer Responsibilities

If you use the Service on behalf of a business, you represent that you have authority to provide information to the Service and that your upload and use of business reports complies with applicable law and any contractual obligations you owe to third parties.

Contact

Arraigo Digital
PO Box 40043, Calgary Rpo Panorama Hills, AB, T3K 2S5, Canada
Privacy inquiries: informacion@arraigodigital.com

© 2026 Arraigo Digital·Privacy Policy·Terms & Conditions